Season ticket holders and seasonal hospitality members for season 2019/20 can now apply for a pro-rata refund or equivalent account credit in respect of the remaining behind-closed-doors fixtures for this season. This will not include additional half-season tickets which were redeemed free of charge.
All season ticket holders with a valid and up-to-date email linked to their Supporter ID have been sent an email today. Please check your 'junk' file if the email has not appeared in your inbox.
If we do not have an email address linked to your Supporter ID, you will receive a letter by the end of the week.
Seasonal Hospitality members will be contacted by a member of the Hospitality Team.
Contacting us
If you believe you are eligible for a pro-rata refund or account credit but have not received an email or letter please email boxoffice@nufc.co.uk.
We are currently unable to accept incoming calls but if you have an urgent enquiry please email us and we will respond as soon as we can. We will advise supporters when we can open the phone lines for supporters who require assistance.
The club thanks all ticket holders for their patience.