How to download your Hospitality match tickets

To ensure your iPhone/Apple Watch is compatible with Digital Ticketing you must install the most recent IOS and WatchOS.

Before downloading your Pass, ensure your Apple Wallet is installed on your iPhone/Apple Watch. If not, you will need to re-download this from the App Store, you can do so here.

Before the fixture you will receive an email with a link to download your Mobile Pass to your Apple Wallet. Keep an eye on your emails and download your Pass at the earliest opportunity.

Once you have received your email, you will see a button within the email asking you to ‘Add to Apple Wallet’. Hit this button and follow the on-screen instructions, then press ‘Add’ in the top right-hand corner.

If you have an Apple Watch, your Mobile Pass will automatically be added there also.

Click on the Wallet icon or double tap the right side button on your iPhone/Apple Watch to open your Apple Wallet to ensure your Newcastle United pass is visible and your details are correct.

We look forward to welcoming you to St. James’ Park. Remember to arrive in good time so you have plenty of time to enter the stadium.

To ensure your mobile pass is valid and correct make sure you have automatic updates turned on.

Need to share tickets with your guests?
Forward the ticket email to them and ask them to download their ticket to their Apple Wallet or Google Wallet. Please note, tickets can only
be downloaded once so each guest should only download their ticket, unless they are using their device for multiple guests.

To ensure your device is compatible with Digital Ticketing you must install the most recent Android version available on your device.

Before downloading your pass, ensure your Google Wallet is installed on your phone. If not, follow these steps to download it:

1. Download the Google Wallet App from the Google Play store and open the App
2. Follow the setup instruction - To use the app, you must have a valid Google Account

• If you previously added cards, tickets, or passes to your wallet with Google Pay, they should appear in your Google Wallet.
• You may be asked to set up a screen lock on your Android device.

3. To use our Mobile Pass, make sure your phone has NFC turned on.

Find out more information on your Google Wallet here

Before the fixture you will receive an email with a link to download your Mobile Pass to your Google Wallet. Keep an eye on your emails and download your Pass at the earliest opportunity.

Once you have received your email, you will see a ‘Add to Google Wallet’ button within the email. Hit this button and follow the on-screen instructions.

Click on the Wallet icon to open your Google Wallet to ensure your Newcastle United Pass is visible and all your details are correct.

We look forward to welcoming you to St. James’ Park. Remember to arrive in good time so you have plenty of time to enter the stadium.

Need to share tickets with your guests?
Forward the ticket email to them and ask them to download their ticket to their Apple Wallet or Google Wallet. Please note, tickets can only be downloaded once so each guest should only download their ticket, unless they are using their device for multiple guests.