Online Box Office Terms & Conditions of Use

1. Contract Formation

1.1: When you submit your order, you are offering to buy tickets at the price stated in accordance with the terms and conditions which, if accepted by us, will result in a binding contract. It is therefore important that you read and accept the terms and conditions before submitting any order.

1.2: Once you have completed your order, you will be asked to confirm that it is correct. If it is not, you can amend or cancel the order before submitting it. It is your responsibility to ensure it is correct before submission.

1.3: We will send a confirmation email on receipt of your order. This is not an acceptance of your offer, but an acknowledgement that we have received the order, and that our Box Office is processing it. The contract between us will not be formed until we dispatch the tickets to the address as stated in your order.

1.4: Whilst we try to ensure that pricing and ticketing information on our website is correct at all times, errors may occasionally occur. If we discover an error in the price or nature of the ticket you have ordered, we will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification or cancelling it. If we are unable to contact you, we will unfortunately have to treat the order as cancelled. If the order is cancelled, we will of course provide you with a full refund.

1.5: Where you are a consumer purchasing Match Day Hospitality online, you may exercise its applicable rights under the Consumer Contracts Regulations 2013 as applicable to online purchases.