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Matchday information hub. 26/27 away fan information

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The next game: Crystal Palace (A)

Selhurst Park

The next game: Crystal Palace (A)

Match Kick off: 2pm, Sunday 25th October.

Turnstiles open: 12pm

Away Box Office: Top of Park Road, next to Entrance 4; from 12 noon

Turnstile entrance: Arthur Wait Stand, Entrance 6 towards the bottom of Park Road

Stadium Address: Selhurst Park, Whitehorse Lane, London, SE25 6PU

Selhurst Park is a cashless stadium. Matchday programmes are available to purchase around the stadium and are priced at £3.50. Digital versions can be downloaded for £1.99.

If you wish to bring a flag inside the stadium, please email [email protected] attaching a photo of the flag, the dimensions along with the fire certificate.

If you witness or wish to report an incident, please speak to your nearest steward or text 07507 477669 including as much information as possible, identifying the block/seat location and any distinguishing features.

Please note, there are travel disruptions across the weekend travelling down to London. For more information on travel disruptions, please visit here.

ID checks will continue for the 2026/27 season to uphold the integrity of the loyalty point system.

Please note all tickets are for the sole use of the supporter making the purchase under their Newcastle United supporter number and are strictly non-transferable.

Ticket transfers can be made from 72 hours prior to kick off until 5 hours before kick-off. You will find the key information regarding ticket transfers here.

Premier League away day information

Accessibility at Crystal Palace

Lever away end

Accessibility at Crystal Palace

Accessibility hosts will be located throughout the stadium and can be identified by their maroon tabards.

Anyone wishing to use the audio descriptive commentary service should pre-book through [email protected].

Further information on accessibility and getting to Selhurst Park can be found on pages 3 – 7 on the attached visitors guide above.

Important information

HDK2

Important information

Email: [email protected]

Box office: 0344 372 1892

Supporter Liaison Officer (SLO): Hannah de Koning-Teasdale.

Before travelling, please check the latest fixture-specific updates, ensure your ticket is easily accessible, bring photo ID, allow plenty of time for travel and stadium entry, and familiarise yourself with the host stadium's regulations.

If you need assistance on matchday, please speak to a steward or a member of club staff where available.

JustPark offer information regarding away day parking. For more details, click here.

FAQs

Please be mindful that you cannot email the club to communicate any ticket transfer requests. Ticket transfer is done the same way as home tickets can be transferred and steps on how to do this can be found here How to transfer a ticket? Ticket Transfer opens 72 hours prior to kick-off and closes 5 hours before kick-off.

If your away match ticket has not arrived, you can collect a duplicate ticket from the opposing team’s ticket office.

The box office at St. James’ Park are unable to print tickets to be used at other grounds.

To request a duplicate ticket please contact our box office team via telephone on 0344 372 1892 10am-5pm Monday to Friday.

If you do need to collect a ticket, please be aware you will be required to provide photo identification upon collection.

If you can no longer attend please telephone our box office on 0344 372 1892. Please note we will not accept notification via email.We can provide you with a refund if we are notified up to 72 hours before the fixture by the named ticket holder and have the physical ticket returned to the club.

If you are experiencing any issues with your away ticket you can visit the ticket office at the opposing team's ground. The opposing club will also have direct contact through to a Newcastle United member of staff so someone from the club can help if you are unable to resolve your issue with the home club.

Alternatively we will have a dedicated member of staff located at St. James' Park who you can contact on 0191 201 8458 from 3hours prior to Kick Off of any away fixture. (For example, for a 3pm kick off the number will be live from 12 noon until 3pm)

Frequently asked questions

Everything you need to know